MAKE-UP LESSON POLICY
PRIVATE LESSONS
All lessons require payment, including known absences which will be dealt with as outlined in the make-up lesson policy.
If you provide me with notice (phone/email/text) by 10 a.m. the day of the lesson, we can reschedule. You do not need to disclose the reason for the absence.
There is a limit of:
Unused make-up lessons cannot be carried forward to a future term. For example, if you don't use your credits for make-up lessons from September to December, there are still only three make-up lessons available from January to May.
Please let me know as soon as possible if you are feeling unwell. With concerns relating to COVID-19, it is especially important that we not meet in-person if somebody is sick. Online lessons (Zoom or FaceTime) can be an alternative to an in-person lesson as needed.
If you provide me with notice (phone/email/text) by 10 a.m. the day of the lesson, we can reschedule. You do not need to disclose the reason for the absence.
There is a limit of:
- two make-up lessons in the fall term (September–December)
- three make-up lessons in the spring term (January–May)
- one make-up lesson in the summer term (June–August)
Unused make-up lessons cannot be carried forward to a future term. For example, if you don't use your credits for make-up lessons from September to December, there are still only three make-up lessons available from January to May.
- If you do not let me know about an absence by 10 a.m. the day of the lesson, no refund or make-up lesson will be provided.
Make-up lessons will be scheduled at a mutually convenient time, ideally in the week of the missed lesson. Confirmed make-up lessons may not be rescheduled.
You can contact me by phone/text (780-226-5642) or email (eriklsolson@hotmail.com).
If I need to miss a lesson for any reason, a make-up lesson will be provided (and it won't count towards your available make-up lessons per term). I will always give you as much notice as possible if I need to be away.
Please let me know as soon as possible if you are feeling unwell. With concerns relating to COVID-19, it is especially important that we not meet in-person if somebody is sick. Online lessons (Zoom or FaceTime) can be an alternative to an in-person lesson as needed.
GROUP LESSONS
There will be no refunds or make-up lessons for missed group lessons. The lesson will go ahead even if the full group is not present.